for A
Better Humanity
Jan/Feb/Mar 2018
"I do not "follow my passion".
I bring it with me.  I believe that
any job can be done with
passion and enthusiasm."
- Mike Rowe -

Any refund or credit for exchange will be based on the value of the
merchandise at the time of purchase. Shipping and Handling fees are not
subject to refund unless the merchandise is defective or we shipped an
incorrect item.

A credit or exchange is normally completed within 5 to 10 business days of
receipt of merchandise.

All refunds are applied to the individual customer account unless otherwise
specified by Sales Manager or Accounting Department.

Any cancelled order through PayPal will be refunded through PayPal and will
usually take 5-10 business days.

Any form of reimbursement is consistent with the original method of payment.
30-Day Return Policy for Books
Any unwanted book can be returned within 30 days of purchase for a full refund.  
The item must be returned in its original package.  

14-Day Reurn Policy for CDs and DVDs
Any unopened CD or DVD can be returned within 14 days of purchase for a full
refund.  If the CD or DVD is not playable upon receipt this item will be replaced
and shipping cost up to a total of $5 will be refunded to the customer.

The shipping cost of any returns or exchanges will be the responsibility of the
customer, unless the merchandise is being returned because the order was
incorrectly filled by us or the merchandise is defective.
Return shipments to:
Olive Media Services
925 Sedgley Rd
Catonsville, MD  21228
phone: 443 939-8591

Indicate either refund or exchange within the returned package.
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